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Servicing/Cleaning Rooms

The penthouse is rented as a self catering apartment and is serviced every four days. Servicing includes emptying bins, vacuuming and cleaning the bathroom. For long stays we will change linen weekly.

When the suites are booked on a self catering basis, then they are serviced every fourth day. Servicing includes emptying bins, vacuuming, cleaning the bathroom. For long stays we will change linen weekly.

When the suites are booked on a B&B basis, then they are serviced every day. Servicing includes emptying bins, vacuuming, cleaning the bathroom, making the beds, as well as washing up. For long stays we will change linen weekly.

Booking Deposits

50% Non-refundable deposit at the time of the booking. The outstanding balance is due 30 days prior to your arrival.

100% of the Total Confirmed Price is payable up-front for bookings made less than 30 days prior to arrival.

Cancellation Policy

The following cancellation terms and conditions apply:

50% non-refundable deposit to confirm booking;
You will be refunded any additional payments made if you cancel 60 – 30 days prior to arrival;
You will waive 100% of payments made if you cancel 30 days or less prior to arrival.

Minimum Stays

When booking online, minimum stays may apply during certain seasons (normally during the high / peak seasons). These vary by season. If you would like to stay for a shorter period, please contact us to see if this would be possible.

No Smoking Policy

We are a strictly non-smoking establishment. No smoking in the rooms whatsoever. No smoking outside on the patio/deck.

Breakfast

Breakfast normally comprises:

Muesli
Tea/Coffee
Fruit Salad
Yogurt
Toast, Butter, Marmalade/Jam
Fruit Juice (Liquifruit or similar)
Scrambled Eggs
Chipolatas
Bacon

There may occasionally be slight variations

Specific dietary requirements to be conveyed to us in advance. We will attempt to accommodate you but this is by no means guaranteed. It is on a case by case basis.

 
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